OMS – Order Management

Flooid Order Management (OMS) is the best solution to automate and streamlines order processing for Retailers.

The borders between digital commerce and physical stores have blurred and the ways consumers shop are changing. With tight margins and the high cost of retail real estate there is more of a need than ever before to offer an extended range of products to consumers. With narrow margins and rising costs, Retailers feel the need to offer Customers an high range of products, and properly manage stock and inventory in order to optimize costs and shop floor space, now more than ever.

However, having the stock in another location is only one factor; making it visible to your sales associates and providing the tools to require the stock, either by placing an order for home delivery, or for collection in another store is quite another story. Order Management has become the core of products’ physical handling, from warehouse to the End User’s door, coordinating all sales channels to deliver high quality Customer Service.


Customer Order Management

  • Order capture
  • Order modification
  • Order cancellation
  • Order lookup
  • Order escalation workflow

Order Lifecycle Management

  • Supply optimisation
  • Split shipments
  • Intelligent Order Routing
  • Notification automation

Consolidated Stock Position

  • Store stock
  • Supply Chain visibility (in-transit goods, …)

Store Interaction

  • Click & Collect
  • Click & Reserve
  • Pick & Pack
  • Reverse Logistics


The commercial staff of Bizeta Retail Solutions is at your complete disposal to give you any information about our solutions.


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