digital transformation

The new Customer Service in Retail: omni-channel and frictionless

The study by a company specialized on the subject highlights how Customer Service in 2022 must be omni-channel. Despite growing digitalization, many Retailers, nonetheless, continue to not take full advantage of this opportunity.

Read more

Digital Clienteling: new instruments to relate with customers in stores

Maintaining the relationship with customers alive – while they are shopping in the store or after purchasing – focusing on interactivity and customer loyalty. This is the goal of Clienteling, a strategy that has been around for a few years and that is now achieving growing interest thanks to the success of new digital tools.

Read more

Big Data, A.I. and Profit Protection at the service of Fashion and Luxury

On one hand, Big Data to predict trends, guide marketing strategies and maximize sales; on the other, artificial intelligence to collect, filter and analyze an almost unlimited amount of information. The algorithms are by now a key element in the industry of Fashion and Luxury: Bizeta’s Profit Protection is a perfect example of this.

Read more

The confirmation of Luxury and recovery of Fashion

Following a very difficult year, the likes of which had not been seen for decades, in Fashion and in Luxury a wave of optimism can finally once again be felt in the air. During the most recent weeks, in fact, various reports have been released demonstrating how Fashion & Luxury has already started their recovery: let’s take a look in this overview.

Read more

Dark stores: the future of commerce in the era of fluidity?

Dark stores, retail outlets reconverted into warehouses to face the needs of e-commerce, are a phenomenon known for some time now. However, for a few months, word has been that they are the post-pandemic future. Let us see how realistic this forecast is.

Read more

The priorities for Luxury post-2020

Structure of the collection, development process of the product, supply, sustainability, and planning&logistics: these are the five pillars on which the Luxury industry will organize its relaunch. A recent study by Sistema Moda Italia explains the type of world awaiting us in the near future.

Read more

Mobile and omni-channel retail for a changing world

Following the latest global events, the public who is progressively returning to stores shows never-before-seen characteristics. Once again, technology can come to the aid of Retailers, anticipating needs, and engaging an increasingly multi-faceted clientele.

Read more

The future of Retail – international shopping and humanization of technology

A 2020 influenced by lockdowns and a pandemic approaches its end. Fashion experts, while processing the usual year-end evaluations, notice how, in any case, Fashion is completely able to respond to crisis. Innovation, internationalization and omnichannel are the keywords to intercept the consumption habits for the years to come.

Read more

The new online Luxury platforms

On more than one occasion we have brought to light how omni-channel and digitalization strategies have become at this point essential factors for businesses in Fashion. This time, though, we will take on the theme from another perspective, highlighting how Retail and the institutional and educational world look with interest to the mix between high-end fashion and digital innovation.

Read more

Digital innovation and a return to physical shopping: the rebirth of Fashion

It has been a difficult 2020, but luxury brands are already looking to 2021, ready for a successful restart after the COVID-19 pandemic. Brands will be required to strengthen their online presence once and for all – although strategic experts do agree that nothing will be able to replace in-store reality. It is clear that an omnichannel approach can provide a valid solution.

Read more

Engagement, uniqueness and sustainability: the demand of young generations for a transparent fashion industry

Custom UX and personalized messages are not the only key features – environmental awareness and a strong ethical culture have also become paramount. When brands operating in the fashion and luxury goods industry embark on the mission to reach out to and win over the younger parts of the population, they must first learn to identify the latest trends sweeping across the globe.

Read more

Video, Social Media and community for a new Fashion and Luxury communication

Podcasts, video platforms, live streaming and massive use of Social Media: the Fashion & Luxury industry is exploiting the entire range of digital communication technology. The goal is reaching increasingly broader audiences, whilst experimenting more effective engagement methods.

Read more

Tags

Contact

The commercial staff of Bizeta Retail Solutions is at your complete disposal to give you any information about our solutions.

    Privacy

    By reference to Legislative Decree 196/2003 and to EU Regulation no. 2016/679, on the protection of privacy, I expressly authorize the use and processing of my personal data. (I agree to the treatment of my personal information)

    By continuing to use the site, you agree to the use of cookies. more information

    The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.

    Chiudi